Accessibility Statement

Key Kings Locksmith is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We believe that everyone should have equal access to information and services, regardless of their abilities. We are dedicated to providing a website that is accessible to the widest possible audience, including those with visual, hearing, cognitive, or motor impairments.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our website strives to conform to WCAG 2.1 Level AA standards. We are actively working to achieve and maintain this level of accessibility across all pages and features.

Current Compliance Status

• Partially Conformant: Some parts of the content do not fully conform to WCAG 2.1 Level AA, but we are actively working to address these issues
• We conduct regular accessibility audits and testing
• We prioritize accessibility in all new features and updates

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

• Semantic HTML: Proper use of HTML5 semantic elements for clear document structure
• Heading Hierarchy: Logical heading structure (H1-H6) for easy navigation
• Skip Navigation: Skip links to bypass repetitive content and jump to main content
• Keyboard Navigation: Full keyboard accessibility for all interactive elements
• Focus Indicators: Visible focus indicators for keyboard navigation

Visual Design

• Color Contrast: Text and background colors meet WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text)
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Responsive Design: Mobile-friendly layout that adapts to different screen sizes
• No Color-Only Information: Information is not conveyed by color alone

Content and Media

• Alternative Text: Descriptive alt text for all meaningful images
• Link Purpose: Clear and descriptive link text that makes sense out of context
• Form Labels: Proper labels and instructions for all form fields
• Error Identification: Clear error messages and suggestions for correction

Interactive Elements

• ARIA Labels: Appropriate ARIA attributes for enhanced screen reader support
• Button Accessibility: All buttons and controls are keyboard accessible
• Form Validation: Accessible form validation with clear error messages
• Modal Dialogs: Accessible modal windows with proper focus management

Motion and Animation

• Reduced Motion: Respect for prefers-reduced-motion settings
• No Auto-Play: No automatically playing audio or video
• Pause Controls: Ability to pause, stop, or hide moving content

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen Magnification: ZoomText, MAGic, browser zoom
• Speech Recognition: Dragon NaturallySpeaking, Voice Control
• Keyboard Navigation: Full keyboard support without requiring a mouse

Browser Compatibility

Our website is tested and optimized for accessibility in the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version)
• Microsoft Edge (latest version)
• Mobile browsers: iOS Safari, Chrome Mobile

Known Limitations

Despite our best efforts, there may be some limitations. Below are known issues we are working to address:

• Third-Party Content: Some third-party embedded content (maps, social media widgets) may not be fully accessible
• PDF Documents: Some older PDF documents may not be fully accessible; we are working to remediate these
• Legacy Content: Some older content may not meet current accessibility standards; we are systematically updating this content

Ongoing Efforts

We are committed to continuous improvement of our website's accessibility. Our ongoing efforts include:

• Regular accessibility audits using automated and manual testing
• User testing with people who use assistive technologies
• Training for our team on accessibility best practices
• Incorporating accessibility into our design and development process
• Monitoring and addressing accessibility issues as they are identified
• Staying current with WCAG guidelines and best practices

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

What to Include in Your Feedback

When reporting an accessibility issue, please include:

• The specific page or feature where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system
• Any suggestions you have for improvement

Alternative Access

If you are unable to access any content or use any features on our website due to accessibility barriers, we are happy to provide alternative access:

• Phone Support: Call us at (864) 900-9597 for assistance
• Email Support: Email us at keykingslocksmithsc@gmail.com with your request
• In-Person Service: Visit our location for in-person assistance

Technical Specifications

Accessibility of our website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (with graceful degradation)
• WAI-ARIA (Accessible Rich Internet Applications)

Assessment and Testing

Our website has been assessed using the following methods:

• Self-Evaluation: Internal accessibility audits by our development team
• Automated Testing: Tools such as WAVE, axe DevTools, and Lighthouse
• Manual Testing: Keyboard navigation, screen reader testing, and color contrast verification
• User Testing: Feedback from users with disabilities

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

• Contact us in writing at the address above
• Include detailed information about the accessibility barrier
• Describe the steps you have already taken to resolve the issue

We will investigate all formal complaints and respond within 10 business days.

Legal Information

This accessibility statement applies to the website located at keykingslocksmithsc.com. It was prepared in accordance with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1

Updates to This Statement

We will update this accessibility statement as we make improvements to our website. This statement was last reviewed and updated on January 1, 2025.

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We are committed to making our website accessible to all users. Thank you for helping us improve accessibility by sharing your feedback.